Building a culture of innovation: The role of adaptability

Tomorrow, and tomorrow, and tomorrow, Creeps in this petty pace from day to day, To the last syllable of recorded time; – William Shakespeare Take your time. No really, take your time. After all you don’t want your business to be like one of those quiz shows where you are working against the clock to come … Continued

Building a culture of innovation: The role of collaboration

“It is the long history of humankind (and animal kind, too) those who learned to collaborate and improvise most effectively have prevailed.” – Charles Darwin On a scale of 1 to 10 how open is your business to customer collaboration? Whatever number you pick, unless your organisation is already well on its way to setting … Continued

Building a culture of innovation: The role of intelligence

Where is the wisdom we have lost in knowledge? Where is the knowledge we have lost in information? – T.S. Eliot How much do you know about your customers? Before you answer let me rephrase the question; how much do you really know about your customers? Do you collaborate with them, interact with them regularly, network with them, observe … Continued

Building your future on digital sands

I’m sure most of you reading this thought piece are all too aware of the Gartner Hype Cycle that so neatly encapsulates the path many technologies take, from the froth and outlandish expectations that mark their early emergence to the inevitable failure to meet those expectations, and then their gradual adoption across society. It seems … Continued

Innovation Leadership – not as we knew it!

Saying there is a memorable moment in the TV series ‘Blackadder goes Forth’ is like saying that the sea contains a fish! Quite frankly, Rowan Atkinson is a comedy genius. However, comedy or not, there is one interchange which sticks in my mind, as it encapsulates the traditional view of leadership. Speaking to the troops … Continued

What mindset does innovation leadership really take?

In 2013 Nokia announced it was being acquired by Microsoft. At the subsequent press conference, then outgoing CEO Stephen Elop, a man that up to then had shown true innovation leadership, delivered a tearful speech saying “we didn’t do anything wrong, but somehow, we lost”. Was he right? As a leader, did Elop and in … Continued

Innovation is the catalyst for organisational transformation

Change is widely seen as a constant in modern business life, but there are many reports and statistics showing the poor success rates of our organisational transformation efforts. For instance, a recent McKinsey report [1] puts the success rate at around 26%. Whether it’s John Kotter or Clayton Christensen, there seems a consensus that nothing … Continued

Rethinking training for empathy-driven innovation

You know the scenario. There’s a group of you sitting around chatting, mulling over the next steps for the organisation and out of that discussion an idea starts to grow. Maybe someone’s pointed to a problem or a discussion they have had with another member of the team or a customer, or maybe something on … Continued